Sales Policy of Powerhato
(Effective Date: January 4, 2025

Welcome to Powerhato, your trusted source for high-quality auto accessories designed to enhance your driving experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase, you agree to these terms. We recommend that you carefully read through our policy to ensure a seamless shopping experience.

For any questions or concerns, please contact us:

1. Order Process

1.1 Placing an Order:
When you place an order on our website, you are making an offer to purchase the selected products under the terms of our policy. All orders are subject to confirmation and acceptance by Powerhato. We may refuse or cancel your order if there are any issues with the payment, availability of the product, or if we detect any potential fraud.

1.2 Order Confirmation:
Once your order is placed, you will receive an order confirmation email containing details of your purchase. This email serves as a receipt of the order and confirms that your request is being processed.

1.3 Availability:
Products listed on our website are subject to availability. If a product becomes unavailable after you have placed an order, we will notify you and offer an alternative or issue a refund.

2. Pricing and Payment

2.1 Pricing:
Prices for products listed on Powerhato are subject to change at any time without notice. All prices are listed in U.S. dollars and do not include applicable taxes, shipping costs, or any duties that may apply to international orders.

2.2 Payment Methods:
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment systems. Payment is processed when the order is placed, and we will charge the full order amount to your chosen payment method.

2.3 Sales Tax:
Sales tax will be applied to orders depending on the state you are shipping to. The final total, including any applicable sales tax, will be calculated at checkout.

3. Shipping and Delivery

3.1 Shipping Methods:
We offer a variety of shipping methods for both domestic and international orders. Shipping charges are calculated at checkout based on the delivery address, shipping method selected, and the weight and size of the order.

3.2 Processing Time:
Orders are typically processed within 1-3 business days after receipt of payment. However, processing times may vary during peak periods such as holidays.

3.3 Delivery Time:
Delivery times will depend on your location and the shipping method you choose. Please note that while we strive to meet estimated delivery times, we cannot guarantee specific delivery dates.

3.4 Shipping Restrictions:
We currently ship to all U.S. states and many international locations. However, certain countries may have import restrictions that prevent the delivery of certain products. For more information, please check with our customer service team before placing an international order.

4. Returns and Refunds

4.1 Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return policy for unused and unopened items. The following conditions apply:

  • Products must be in their original, unused, and unopened condition.
  • You must contact us within 30 days of receiving your order to initiate a return.

4.2 Return Process:
To return an item, please contact us at info@powerhato.com to receive a return authorization number. You will be responsible for the return shipping fees unless the item is defective or incorrect.

4.3 Refunds:
Once your return is processed, we will issue a refund to the original payment method. Please note that shipping charges are non-refundable, and the refund will be for the purchase price of the product(s) only.

4.4 Damaged or Defective Products:
If your product arrives damaged or defective, please contact us immediately at info@powerhato.com, and we will arrange for a replacement or a full refund.

5. Customer Support

5.1 Contact Information:
If you have any questions or need assistance with your order, please contact us at:

Our customer service team is available to assist you Monday through Friday from 9:00 AM to 5:00 PM (CST). We strive to respond to all inquiries within 24 hours.

6. Intellectual Property

All content, including text, images, logos, and product names, on Powerhato is the property of Powerhato and is protected by copyright, trademark, and other intellectual property laws. No content may be reproduced, distributed, or used for commercial purposes without express permission from Powerhato.

7. Limitation of Liability

7.1 No Warranty:
Powerhato makes no warranties, express or implied, regarding the quality, accuracy, or fitness of products for a specific purpose. We do not guarantee that the website will be free from errors or interruptions.

7.2 Limitation of Liability:
In no event shall Powerhato be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if we were advised of the possibility of such damages.

8. Governing Law

These terms and conditions are governed by the laws of the State of Alabama, USA. Any disputes will be resolved in the state or federal courts located in Auburn, Alabama.

9. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with an updated effective date. By continuing to use our website or make purchases, you agree to abide by the updated policy.

10. Contact Us

For any questions or concerns, please contact us:

Thank you for choosing Powerhato for your auto accessory needs. We look forward to providing you with top-quality products and excellent service.