Payment Policy
At PowerHato, we want your shopping experience to be as convenient and secure as possible. We offer a variety of payment methods for your convenience, ensuring that you can complete your transaction safely and effortlessly. We accept the following payment options:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. When you make a payment using your credit or debit card, you can trust that your information is handled securely with industry-standard encryption.
PayPal: We also accept PayPal payments, which provides a secure and easy option for online transactions. PayPal allows you to make payments directly from your PayPal balance, credit card, or bank account.
Shop Pay: Shop Pay is a faster, more secure way to check out, and it stores your payment information to speed up future purchases. If you’re using this method, you can securely save your details for one-click checkout.
Google Pay and Apple Pay: For customers who prefer using mobile payment services, we offer Google Pay and Apple Pay. These payment options allow you to complete transactions quickly and securely with a simple tap on your mobile device.
Payment Processing: When you place an order, your payment will be processed immediately through our secure payment gateway. After the payment is confirmed, we will begin processing and preparing your order for shipment. In case there is an issue with your payment, you will be notified, and we will attempt to resolve it promptly.
Security: We use Secure Socket Layer (SSL) encryption technology to ensure your personal and financial information is always safe during the transaction process. Our website is PCI-compliant, which means we adhere to strict security standards to protect your data from any unauthorized access.
Sales Tax: Sales tax will be applied to orders depending on your state or country of residence, as required by applicable law. The tax rate will be calculated and added to your total at checkout.
Order Confirmation: After submitting your payment, you will receive an email confirmation with the details of your order, including the items you purchased, your payment amount, and the shipping address. If any issues arise with your order or payment, our customer service team will contact you directly.
Refunds and Cancellations: In the case of a cancelled order or return, the refund will be processed back to the original payment method. Please allow 5-7 business days for the refund to be reflected in your account, depending on your bank or payment provider.